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Privacy Policy


DATA PRIVACY NOTICE

This Privacy Notice explains the types of personal data we may collect about you when you interact with us. It also explains how we store and handle that data, and keep it safe.

1. WHO WE ARE AND WHAT WE DO

Beeboobuz Ltd offer good quality organic, bright and colourful unisex clothing that provides an alter-native to the limited range available elsewhere. Our clothing can easily be mixed and matched with rompers, pinafores, dungarees, skirts or trousers, or used to layer up.

Our cotton is organic and is woven and dyed in the UK and our clothes are also manufactured in the U.K.

We operate as an online shop powered by Shopify.

2. THE FIRST POINT OF CONTACT FOR DATA PROTECTION

If you have any concerns or queries about our data protection procedures please contact:
Louise Morton: louise@beeboobuzz.co.uk :
Beeboobuzz Ltd
6 Pine Gardens
Surbiton
KT5 8LH

3. WHY WE PROCESS DATA

The data we collect from you is used to process orders and answer any queries that you might have about orders or our business.

We use your contact details to keep in touch with customers and subscribers by sending newsletters.

We are, of course, obliged to keep some very limited information for legal reasons such as HMRC reporting requirements. For example if we purchase office supplies or materials that have someone named on an invoice we would retain the invoice.

4. LEGAL BASES FOR PROCESSING YOUR DATA INCLUDING ANY EXPLANATION OF LEGITIMATE INTERESTS

The law on data protection sets out a number of different reasons for which a business may collect and process your personal data. Some of these reasons, set out below, are the bases we have for processing your personal data:

(i) Consent (Only include this if you use consent as a ground for processing)
In specific situations, we can collect and process your data with your consent.

For example, when you tick a box to receive email newsletters.

When collecting your personal data, we always make clear to you which data is necessary in connection with a particular service.

(ii) Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations.

For example we hold information such as name and address to be able to deliver goods to you or where we enter into a contract with a supplier we need to retain names and contact details.

Legal obligations
If the law requires us to, we may need to collect and process your data.
For example we are obliged to retain certain information for HMRC reporting purposes or to comply with other legislative provisions.

Legitimate interest
In particular circumstances, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.

For example, we retain customer, client and supplier information in order maintain a good working relationship with these individuals.

We may also use customer address details to send you future newsletters and marketing infor-mation, telling you about products and services that we think might interest you.

5. WHEN WE COLLECT DATA

At Beeboobuzz we collect your data only:

• At the point that you use our website; we collects (i) information to enable us to access reports on analytics via Google analytics and (ii) your IP address only through Facebook Pixel.
• When you place an order on our online shop.
• If you call or email us with a query we would take contact details in order to be able to answer.
• When you subscribe to our newsletter.
• When we enter into a contract with a supplier we will process information required such as contact name, address and limited financial information.

6. WHAT DATA WE COLLECT

• Information from the use of our website is used only for analytics (we do not process this information).
• We use Facebook Pixel (this stores your IP address but we do not, at any point, access this information or use it for any other purpose).
• When you place an order on our online shop.
• Contact information for customers and suppliers including: name, address, phone number, email address.
• Financial information to process invoices (Customer orders on line are processed via Shopify - we do not have access to any financial information from our customers).
• In some circumstances we collect and process more personal details such as size require-ments or customer presences. This is limited to details which facilitate a good on working relationship with everyone we come into contact with.

7. HOW WE USE YOUR PERSONAL DATA

We process data for a variety of reasons. Each of these relate to the running of the business and giving our customers or clients the best experience possible.

• To process orders.
• To reply to any queries or questions you may have.
• To communicate with you where necessary and to send newsletters to subscribers and customers.
• To comply with legal requirements such as HMRC reporting.
• To maintain good ongoing customer and business relationships.

8. HOW LONG WE KEEP YOUR PERSONAL DATA

Whenever we collect or process your personal data, we only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will be deleted completely.

Some examples of our data retention periods:

Purchases and Services
When you place an order or buy one of our products we keep the personal data you give us for five years so we can comply with our legal, contractual obligations and retain a good relationship with you should you need any further product or have any future queries.

Suppliers/contractors
For individuals who are supplying us with products or services we retain your personal information for a period of five years beyond the contract period so that we can, if necessary, contact you again and continue our business relationship with you.

We are also obliged to retain certain transactional information for seven years to satisfy accounting rules.

9. HOW WE KEEP YOUR DATA SAFE

We are aware of the need to maintain the correct and highest level security when processing your personal information. We have appropriate security measures in place to prevent personal infor-mation from being accidentally lost, or used or accessed in an unauthorised way.

We take the following steps to maintain the security of your personal information:

• We keep all of your information in systems that are secure,
• We limit access to your personal information to those who have a genuine business need to know it.
• We have password protected systems
• We maintain and anti-virus software
• Any data which is accessed off site or on a mobile device is kept locked when not in use and never left unattended.

Any documentation retained in paper form is kept securely.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

10. WHO WE SHARE YOUR DATA WITH

We sometimes share your personal data with trusted third parties which act only on our instruction (known as “data processors”).

Data processors might be, for example, our 3rd party apps such as Shopify and Xero, or compa-nies who store data for us for example Google and Dropbox:

Where we share information with these companies or individuals we make sure that they also keep your data secure and that they also protect your rights. To this end we make sure that:
• We provide only the information they need to perform their specific services.
• They may only use your data for the exact purposes we specify in our contract with them or where their terms and conditions of processing contain the correct data processor clauses under GDPR.
• If we stop using their services, any of your data held by them will either be deleted or rendered anonymous.

Sharing your data with third parties for their own purposes (“joint controllers”) eg HMRC, legal advisors:

We will only do this in very specific circumstances, for example:
• With your consent.
• Where we have a data sharing agreement in place with the other party.
• Where we are obliged to share the information for legal reasons.

11. WHERE YOUR DATA IS PROCESSED

We do not transfer data outside of the EEA.

From time to time we may pass personal data such as your name and email address to other services that we use to send out newsletters and other communications (both electronic and print).

However, your personal data will remain in the EU or countries considered by the EU to have equivalent policies such as Jersey, Guersey, Switzerland, New Zealand and Cananda. Companies based in the USA that have certified with the EU-US Privacy Shield programme are also considered to be permitted destinations by the EU (this includes popular US products like Gmail, DropBox and MailChimp).

12. YOUR RIGHTS AND WHO TO CONTACT

You have the following rights, which you can exercise free of charge:

Access - The right to be provided with a copy of your personal data
Rectification - The right to require us to correct any mistakes in your personal data
To be forgotten - The right to require us to delete your personal data—in certain situations
Restriction of processing - The right to require us to restrict processing of your personal data—in certain circumstances, e.g. if you contest the accuracy of the data
Data portability - The right to receive the personal data you pro-vided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object - The right to object:
—at any time to your personal data being processed for direct marketing (including profiling);
—in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests.
Not to be subject to automated individual decision-making - The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

If you would like to exercise any of those rights, please contact us by emailing louise@beeboobuzz.co.uk

OTHER RIGHTS

Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. You can do this by contacting Louise Morton: louise@beeboobuzz.co.uk

Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation.

We will then stop processing your information unless we believe we have a legitimate overriding reason to continue processing.

Direct marketing
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We will always comply with your request. To ask us to stop direct marketing please contact: Louise Morton: louise@beeboobuzz.co.uk

Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before pro-ceeding with any request you make under this Privacy Notice.

For us to check your identity please:
• let us have enough information to identify you (e.g. your full name, address and client or matter reference number);
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
• let us know what right you want to exercise and the information to which your request relates.

If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

If we choose not to action your request we will explain to you the reasons for our refusal.

Your right to contact the ICO

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113.

Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be respon-sible for the content of external websites).

If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

You also have the right to take to seek a judicial remedy.